Give me a call:  Tel: 01257 264346

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In very basic terms I totally respect your personal information and will only ask you for what information I really need from you. Will look after it in the same way I would want mine looking after, keeping it secure! I will only share it with others where I need their help to deliver our service to you (such as our professional printing laboratory who may need your name and address to post your purchases). Be assured that I will never share your information in any other circumstances nor will I sell it on elsewhere! Here are more details -

Introduction Katherine Hancock Photography takes your privacy very seriously. This privacy policy has been prepared in line with the EU’s General Data Protection Regulation (GDPR), which promotes fairness and transparency for all individuals in respect of their personal data. This privacy policy applies to all data I process, and by using Katherine Hancock Photography you consent to my collection and use of such data.

1. The Data I collect  -  I collect a variety of data in order to deliver my services, and I will manage your personal data transparently, fairly and securely. I may ask you to provide me with the following data – First and Last Name / Address / Postcode, Telephone Number(s) / Email / IP Address )

I will also record a date of birth for all persons we photograph under the age of 13 and require the parent or a legal guardian to consent to photography.

Obviously being a photographic business I also create and manage images as per our contractual agreement(s). I use the above data to deliver my service to you / for marketing purposes /to  personalise your experience / to provide account access. I collect this data on the following lawful basis, consent / to arrange or fulfil a contract  /to meet a legal obligation other than a contract.

When you visit my website I also collect Cookies. These are small pieces of data that websites send to a user's computer and are stored on the user's web browser. They are designed to enable the website to remember information, such as what a user might have put in a shopping cart for example. This helps me, Personalise your experience, Deliver our service to you, For Marketing Purposes

2. Which third parties do I share Personal Data with?

I share personal data with the following third parties: Google or other analytics provider, Gmail/yahoo or other email provider, Mailchimp my Newsletter provider service, Andrew Nicholls my Accountant, Paypal/stripe/Worldpay or other customer payment, Smugmug my Website manager, GoDaddy Hosting company, Printing Labs, Back Up Providers and 17Hats my business management system. There are also certain situations in which I may share access to your personal data without your explicit consent; for example, if required by law, to protect the life of an individual, or to comply with any valid legal process, government request, rule or regulation.

3. Why do I share your Personal Data with the above?

I share your data in order to, deliver our service to you / for marketing purposes /to personalise your experience / to provide account access etc I may transfer personal data to a country outside of the European Economic Area (EEA) if necessary eg if a third party I utilise could have servers located outside of the EEA. If this is the case, I will either obtain your consent or otherwise ensure that the transfer is legal and your data is secure by following the EU's guidelines.

4. How do we keep your personal data secure?

I keep your data secure by following internal policies of best practice and training for staff, Encryption,  by using Secure Socket Layer (SSL) technology when information is submitted to me online. In the unlikely event of a criminal breach of our security I will inform the relevant regulatory body within 72 hours and, if your personal data were involved in the breach, I will also inform you.

5. Changes to my privacy policy -  I may change this privacy policy from time to time. When I do, I will let you know by changing the date on this policy, notifying customers of only significant changes. By continuing to access or use our services after those changes become effective, you agree to be bound by the revised privacy policy.

6. You have the following rights -

The right to be informed about the collection and use of your personal data - the right of access to your personal data and any supplementary information - the right to have any errors in your personal data rectified - the right to have your personal data erased - the right to block or suppressing the processing of your personal data - the right to move, copy or transfer your personal data from one IT environment to another - the right to object to processing of your personal data in certain circumstances, and - rights related to automated decision-making (i.e. where no humans are involved) and profiling (i.e. where certain personal data is processed to evaluate an individual). We also give you the option to manage your data via: Email, Telephone, Writing to us) While I do not hold personal data any longer than we need to. The duration will depend on your relationship with me, and whether it is ongoing. I may keep some of your personal data for up to 7 years after our working contract with you has finished for Tax legislation purposes You could extend this if you intend to archive images indefinitely by adding after this time we will archive your photographs indefinitely along with your relevant details and consent forms. This is due to requests for replacement images being made several years after being taken.


Contact me - HERE

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